Warranty and Return Policy
Limited 1 Year Warranty
The One (1) Year Limited Warranty applies to purchases made directly from ToolsDx or an authorized retailer of ToolsDx. Warranty coverage applies to the original owner and to the original product only and is not transferable.
ToolsDx warrants our products to be free from defects in workmanship and materials, under normal use and conditions, one (1) year from the date of original purchase.
Should any product fail to function in a satisfactory manner, it is best to Contact Us as soon as possible so we may help resolve the matter. Should service be required by reason of any defect or malfunction during the warranty period, ToolsDx will repair or, at its discretion, replace the product.
The One (1) Year Limited Warranty is subject to the following conditions and exclusions:
The original product deemed defective, is ToolsDx’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date. In the event service is performed or replacement unit is issued, the replacement product will be warranted for the remainder of the original warranty period or thirty (30) days from the date of shipment of the replacement product, whichever is longer. ToolsDx reserves the right to use new, refurbished or used parts in good working condition to repair or replace any product.
Exclusions:
(1) Damage caused by misuse, abuse, negligent handling, or damage due to mishandling in transit.
(2) Any product that has been tampered with.
(3) Consequential and incidental damages.
(4) Defects caused by repair persons not authorized by ToolsDx.
Warranty Support:
You must Contact Us prior to sending any product back for warranty claims. You will need the original receipt as proof of purchase.
The One (1) Year Limited Warranty does not cover the cost of shipping any returned product to us.
Disclaimer:
This warranty is valid only in the United States of America and does not extend to owners of the product other than to the original purchaser. In no event will ToolsDx or any of its affiliates, contractors, resellers, their officers, directors, shareholders, members or agents be liable to you or any third party for any consequential or incidental damages, any lost profits, actual, exemplary or punitive damages. (Some states do not allow limitations on implied warranties or exclusion of consequential damages, so these restrictions may not apply to you.) This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Your acknowledgement and agreement to fully and completely abide by this disclaimer of warranty is contractually binding to you upon your transfer of currency (money order, cashier’s check, credit card, or cash) for purchase of your ToolsDx products.
You may return unused items within 30 days of purchase to receive a full refund (except freight charges). To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.